PartyParty Bus
When you need to party, whether it be for a formal, bucks , birthday or in fact any celebration at all...
...party with our with our Partner @ PartyParty Bus
Ohhhh! What fun you'll have!
The following terms and conditions (‘booking conditions’) form
the basis of your contract with Waggie Pty Ltd / trading as Airport Transfer (‘Airport Transfer’, ‘we’ or ‘our’). Please read them carefully as they set out
your and our respective rights and obligations. By asking us to confirm your booking, we are
entitled to assume that you have had the opportunity to read and have read these booking
conditions, that you agree to them and that you agree to them applying to your holiday
arrangements that you book with us and which we agree to make, provide or perform (as
applicable) as part of our contract with you.
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References in these booking conditions to your ‘holiday package’ are references to the tour
or cruise package you have booked with Airport Transfer. References to “excursions” are references to short trips or
tours included or available as part of your holiday package. For specific details
about the required deposits, special deals, passport/visa requirements, and cancellation
policies applicable to the destination you are travelling to - please read the full General
Information and Conditions found at the back of the applicable online brochure.
BEFORE YOU BOOK
Age Consent for Persons Purchasing Online
The minimum age to
purchase Tours or other products/services online shall be Eighteen (18) years of age with no
exceptions.
Prices – Deposits – Discounts – Payments Your booking
price will be set out on this website unless it is varied by advertising or a special offer,
including without limitation, to cover changes in government taxes and charges, exchange rate
variations, fuel surcharges, airline charges, a force majeure event or other material increases
by suppliers. Once you pay your deposit your holiday package price is guaranteed (except for
any changes resulting from a force majeure event – see below).
A security deposit per person,
per holiday package is required within seven days of booking confirmation. Deposit requirements
may vary when booking a special offer. Final payment of the balance of your holiday package
price is due 100 days prior to departure unless stated in the terms of a special offer. Cooee
Tours reserves the right to cancel any ticket or booking or to refuse to carry any passenger
where payment has not been received by Airport Transfer within the specified time. Payment in full
is required at time of booking for reservations made less than 100 days before departure from
your country of origin. If Airport Transfer is unable to confirm your reservation, all monies will
be refunded.
Travelling with Minors - Children under 18 years of age must be accompanied by an
adult and share their accommodation with an adult. Included in Holiday Package Price -
Please refer to the General Information and Conditions pages within the brochure relevant to
your selected destination/tour.
Transfers - Where stated, airport transfers are included on the first and last day
of the holiday package at designated times. No refund will be given for unused transfers.
Transfers cannot be re-routed to other pick-up points or destinations. Passengers who miss the
pre-booked transfers must make their own way to/from the ship/hotel at their own expense. Some
holiday packages include group transfers from or in between airports/hotels/ships and vice
versa. A group transfer is generally a shared transfer and the type of vehicle used will
normally be dependent upon the size of the group.
Not Included in Our Cruise and/or Tour Price - Airfares (unless stated), airport
taxes, laundry, passport and visa fees, food not on the regular table d’hôte menu, drinks may
or may not be included as indicated in your itinerary, excess baggage, fuel surcharges and
optional excursions and gratuities not specified in your itinerary.
Choosing your Holiday - To maximize your enjoyment of your Airport Transfer holiday and
to ensure that it lives up to your expectations it is important that you choose the right
holiday package for you. Our qualified staffs are available to discuss your options.
Gratuities - Have been included for all staff on all Airport Transfer and Cruises and
cannot be redeemed for a cash refund.
Hotels - Hotel rooms in Europe are often smaller than those in Australia and NZ. In
more remote places, hotel standards may not be quite as high as in major centres*. Airport Transfer
endeavors to utilize the most suitable accommodation available in each destination to ensure
that passengers enjoy high levels of cleanliness, comfort and service. The hotels listed will
be used on almost all holiday packages, however, if a change is necessary for any reason, Cooee
Tours will endeavor to ensure that alternative accommodation is of an equivalent standard to
those shown. Hotel rooms are generally not available for check-in before 3 pm and require
check-out by 10 am. * Please refer to Kimberley Wilderness, Outback Wilderness and Africa
brochures for more detailed information on camps and safari style accommodation.
Twin or Double Rooms - Accommodation in all hotels, regardless of the rating, is in
standard rooms (sometimes named superior/deluxe) based on twins or doubles unless otherwise
stated.
Solo Travelers - A limited number of single rooms/suites/cabins may be available by
request at time of booking your cruise/holiday package. Single room/suites/cabins are not
available on certain cruises. Single rooms/suites/cabins are usually smaller than standard twin
or double rooms and often only have one single bed.
Cruising – Cabin/Suite/Stateroom Selection – Airport Transfer will make every effort to
assign specific cabins, cabin numbers or locations on the ship if requested. If this is not
possible, APT reserves the right to make changes to cabin assignment, within the category
booked, without prior notice.
Passengers Needing Special Assistance – Airport Transfer welcomes passengers with
disabilities or special needs provided they are accompanied by a companion capable of providing
all necessary assistance. Any disability or medical condition requiring special attention must
be reported to Airport Transfer at the time of booking. It is the customer’s responsibility to
advise us of your circumstances to ensure the selected tour is suited to your individual needs.
Airport Transfer is not responsible for any loss of enjoyment, loss of touring or loss of monies
should the customer be unable to participate in the tour or in any or all of the activities.
Any costs incurred as a consequence of the customer’s need to return home as a result of non-
disclosure are the customer’s sole responsibility. A Health, Mobility and Fitness Checklist can
be requested at the time of booking and will then be sent to you with your invoice. Download
the Health, Mobility and Fitness Checklist here.
Airport Transfer will make reasonable efforts to accommodate the special needs of disabled
passengers, but is not responsible for any denial of services by carriers, hotels, trains,
restaurants or other independent suppliers, or for any additional associated expenses. Coaches
and minibuses are not equipped with wheelchair ramps. Not all river cruise ships and decks have
elevators. Cabin doors and restrooms on river cruise ships are not wide enough to allow access
by standard wheelchairs. Wheelchairs and walkers cannot be carried on coaches, due to space
limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports
where the river cruise ship is at anchor. Airport Transfer is unable to provide individual
assistance to any passenger for walking, dining, boarding or alighting coaches or other
transportation vehicles or other personal needs.
General Health and Fitness - A good level of fitness and health is required to
participate on Airport Transfer holiday packages. In some destinations there are extensive
sightseeing excursions by foot and which includes climbing of stairs. Mobility is needed
boarding or alighting coaches, river cruise ships and trains. We recommend a visit to the
doctor and dentist before travelling to overseas destinations. It is your responsibility to
advise Airport Transfer of any pre-existing medical conditions or health and mobility related
concerns that may affect the normal conduct of a holiday package and the enjoyment of other
passengers. A Health, Mobility and Fitness Checklist can be requested at the time of booking
and will then be sent to you with your invoice.
Visa and Passports - All passengers must have a valid passport that is valid for at
least six months after the holiday package return date. Passengers must consult with the
appropriate consulates to ensure that they have any applicable visas for countries included in
the holiday package prior to departure. Passengers are solely responsible for meeting necessary
passport and visa entry requirements and paying all associated costs. Airport Transfer is not
responsible for delays or missed portions of the holiday package resulting from incorrect
travel documents or visas.
Shore Excursions (Cruise only) - The timing of the shore excursions on all river
cruise ship holiday packages may differ slightly for each package. The published times are a
guide only and are subject to change without notice. It is impossible for large coaches to be
used for some city sightseeing excursions and many towns and cities will be visited by way of
walking tours. For river cruising, clients must be able to climb ramps to embark or disembark
river cruise ships. Depending on river levels, these may have a number of steep steps. Holiday
packages including time in Switzerland and other alpine regions may include mountain excursions
to, at times, high altitudes.
Freedom of Choice & Signature Experience Excursions - Minimum and maximum group
numbers apply on some Freedom of Choice or Signature Experience excursions. If your first
choice of Freedom of Choice or Signature Experience excursion is unavailable you may be asked
to choose an alternative. In Vienna, substitute touring may be required when the Spanish riding
school is not in operation.
Public holidays/festivals - Virtually all countries have public holidays, religious
or otherwise. The festivities may temporarily disrupt your holiday and some religious holidays
may result in a reduction of facilities and entertainment.
Late bookings & special offers - Many of the hotels and holiday packages
included in our late bookings promotions or special offers are also featured in Airport Transfer
main brochures and on its website. Late booking promotions and special offers do not apply to
existing bookings unless otherwise stated.
BOOKING AND PAYING FOR YOUR HOLIDAY
Airfares - Air travel is arranged with independent airlines. Airport Transfer will
arrange air travel as advertised in connection with you holiday package or otherwise arranged
with Airport Transfer. All airfares are subject to flight and booking class availability. Airfares
will be booked and ticketed upon receipt of your deposit to avoid price or tax increases.
Airport taxes vary for each departure point and routing of airline. Airline schedules are
subject to change without notice. Once air tickets are issued, airline amendment and/or
cancellation fees apply and, in some cases, are non-refundable. Name changes and voluntary date
and schedule changes will incur fees. Airport Transfer is not liable for delays or disruptions of
air travel. Once tickets are issued Airport Transfer will have no other liability and will not be
responsible for refunding the cost of any services booked in conjunction with the flights.
Out of Date Range Flights - If airlines have not published their schedule at the
time of booking, Airport Transfer will estimate the cost of airfares connected with your holiday
package. When the airline releases flight inventory and airfares, Airport Transfer will confirm
seats and pricing to you by sending you an updated invoice. Once you have confirmed flights and
payment has been received Airport Transfer will issue your ticket/s.
Airport Transfer Deposit Cancellation Peace of Mind- Applicable when an upfront fee of
$75 per person is paid with your deposit. The holiday package can be cancelled prior to final
payment date and deposit will be retained as a Airport Transfer holding credit to be used for future
bookings. If Deposit Cancellation Peace of Mind is claimed, monies held must be used on a
future cruise or tour and cannot be redeemed against the original cruise or tour departure
date. Deposit held in credit will exclude fees imposed by third parties in relation to – air
and rail travel, hotels and cabins on Voyages cruises. When booking airfares through Cooee
Tours (including when taking advantage of a special offer that includes air travel), standard
airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the
event of cancellation, these fees will be deducted from the deposit paid, and therefore the
credit being held. Airport Transfer Deposit Cancellation Peace of Mind applies to new bookings only
and is only valid up until 100 days prior to travel. After three years, unused credit funds
will incur the original cancellation conditions as per brochure. This does not replace Travel
Insurance, which we strongly recommend at the time of booking.
Travel Insurance - Travel Insurance is not included in your holiday package. For
your protection we strongly recommend that you purchase comprehensive travel insurance that
includes (without limitation) coverage for medical expenses, loss of luggage, cruise and land
content and airfare charges that may occur due to cancellation, disruption, loss of deposit or
strikes.
Travel information and documents - After booking you will receive an invoice with
all-important information relevant to your holiday package. We strongly recommend you check the
details carefully and read the included information. Please ensure that you check your flight
timings carefully on your tickets, particularly early am departures. Approximately 21 days
before departure you will receive your e-ticket together with your final itinerary. However in
the case of late bookings, charges or late payment, tickets may be emailed to you.
Special Requests - Where a special request (eg. diet, room location, twin or double
bedded room, a particular facility at a hotel, flight seat requests and/or particular meals) is
an important factor in your choice of holiday, you must advise us when your booking is made.
Airport Transfer will pass your request onto the hotel, airline or other supplier but cannot
guarantee that it will be accommodated. Airport Transfer will also pass on any dietary requests to
the airline but we strongly recommend that you check directly with the airline once your
tickets have been issued. The provision of any special request does not constitute a term of
your contract with us. Confirmation that a special request has been noted or passed on to the
supplier or the inclusion of the special request on your confirmation invoice or any other
documentation is not confirmation that the request will be met. Unless and until specifically
confirmed, all special requests are subject to availability.
Super deals and Special Offers* - Conditions apply. Strictly limited offer on set
departures. Subject to availability at time of booking. Cannot be combined with any other offer
and maybe withdrawn at any time. Savings figures shown are the maximum possible savings
available for the itinerary for which they appear and may not apply to all departures or all
suite categories. *Please refer to individual itineraries and brochure for further details.
Credit Card Surcharges - If you pay Airport Transfer by credit card credit card
surcharges of between 1% and 3% will be added your tour price.
If You Want to Change or Cancel Your Holiday
Changes or Additions to Your Holiday - If you want to change any part of your
holiday arrangements after the invoice has been issued, we will do our best to make the change,
but it may not be possible. The person who made the original booking, or his or her travel
agent must make any request for changes in writing. If it is possible to make the change, it
will be subject to an administration charge and payment of any further costs incurred as a
result of the change.
Cancellation Policy - For all holiday packages the following Airport Transfer
cancellation fees apply:
Days of Notice: Fee Per Person
>> 100 days or more Loss of deposit
>> 99-61 days 50% of holiday package price
>> 60 days or less 100% of holiday package price
>> All cancellations must be received in writing by Airport Transfer and are not effective
until this notification has been received. If your holiday has commenced, 100% of the full
holiday package price is charged.
There is no refund for unused services or if portions
of the holiday package are missed. Additional cancellation fees may also be charged
in respect of accommodation reserved outside the holiday package dates. These cancellation fees
are in addition to any fees that may be levied by Airport Transfer and your travel agent (if any).
You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and
represent a genuine pre-estimate of Airport Transfer loss. If you request changes after Airport Transfer
has issued your documents, Airport Transfer may charge you a fee of AUD$70 per person in addition to
any applicable cancellation fees.
Cancellation of Airfares - Scheduled airlines normally regard name changes and
changes to departure dates as a cancellation and re-booking which may attract a cancellation
fee. Applicable cancellation fees may amount to 100% of the airfare.
Website and Brochure Accuracy – Airport Transfer has endeavored to ensure that the
information given on this website and in our brochures about accommodation, itineraries etc.,
is correct to the best of its knowledge at the time of going to print. However, advertised
descriptions and facilities and prices may change. We recommend that you confirm the details of
your chosen holiday package at the time of booking. Additionally, flight times, carriers and
routes in the brochure are given for guidance only as there may be changes. Final details will
be shown on your tickets. Holiday package or excursion itineraries may change or be different
from those described as a result of local conditions, weather conditions, and annual events.
Airport Transfer will endeavor to notify you of any significant changes prior to your departure.
Flight Changes - The flight timings shown in our brochure, on our website and
detailed on your confirmation invoice are for guidance only and are subject to alteration and
confirmation. Flight timings are set by airlines and affected by events outside our control.
Scheduled and charter flight timings, and days of operation are also subject to change. Cooee
Tours will advise you of any significant changes as soon as it is informed by the airline.
Minor timing changes will be shown on your flight tickets, Any change in the identity of the
airline, flight timings or aircraft type (if advised) will not entitle you to cancel or change
to other arrangements without paying any applicable cancellation fees except where specified in
these booking conditions.
If We Change or Cancel Your Holiday Before Your Departure – Airport Transfer endeavors to
provide you with all the services confirmed to you at the time of your booking. However, we
plan arrangements a long time in advance of your departure date using independent suppliers
such as airline, hotels etc., over whom we have no direct control. On occasions changes do have
to be made, and Airport Transfer reserves the right to cancel or amend holiday packages/excursions
accordingly.
Force Majeure - Force Majeure means the occurrence of an event that is beyond Airport Transfer reasonable control and which could not have been reasonably prevented by Airport Transfer,
which includes, but is not limited to: (a) war, armed conflict, criminal damage, riot, civil
strife, industrial dispute, terrorist activity or the threat of any such acts; (b) natural
disaster (including but not limited to flooding, fire, earthquake, landslide), adverse weather
conditions, high or low water levels; (c) nuclear or other industrial accident causing
environmental pollution or contamination; or (d) change in law, meaning, enactment, amendment
(including repeal) in the law or administration of any law in Australia or any jurisdiction or
territory relevant to the booking contract, which includes changes in statute, regulation,
determination, by-law, declaration, license and the common law as applicable from time to time.
Termination of Booking Contract or Change of Travel Arrangements Due to Force
Majeure - If Airport Transfer, in its reasonable opinion, considers that any Force Majeure event
prevents Airport Transfer (whether directly or through its employees, contractors, subcontractors
and agents) from lawfully or safely providing any products or services subject of the booking
contract with you, Airport Transfer may immediately by written notice: (a) terminate the booking
contract (in whole or in part); or (b) change your travel arrangements as reasonably
practicable to ensure your safety and invoice you for any additional costs.
Limitation of Liability in the Event of Force Majeure - In the event that Airport Transfer cancels or changes your travel arrangements in any way due to a Force Majeure event,
Airport Transfer will not be liable to you in contract, tort, statute or restitution for any loss
(including, but not limited to, loss of deposit or purchase price and loss of enjoyment),
damage, costs, charges, expenses or injury resulting from or in connection with (whether
directly or indirectly):(a) the cancellation or change to your travel arrangements; or (b) the
Force Majeure event. Airport Transfer is not liable to refund any part of the deposit or purchase
price paid by you if Airport Transfer subsequently changes or cancels your travel arrangements in
connection with a Force Majeure event. Force Majeure events are unpredictable and beyond Airport Transfer's control. It is your responsibility to purchase travel insurance to adequately protect
yourself against these risks.
On Holiday - For more detailed information, please refer to the General
Information and Conditions within the brochure, which contains your specific itinerary.
Personal Belongings and Lost Items - For security reasons valuables should be kept
to a minimum and packed in your hand luggage along with your medicines, camera, film,
electrical or battery-operated appliances, as well as basic essentials such as a change of
clothing and toiletries. It is your responsibility to look after your property at all times and
you must ensure you are adequately covered by comprehensive travel insurance in the event of
any loss.
Disruption to Cruising and Itinerary Arrangements - Itineraries are intended as a
guide only and are subject to alteration without notice. Alternations may be necessary for
various reasons including, without limitation, road, river or weather conditions, strikes or
other reasons beyond Airport Transfer control. If conditions render any routes unsafe for
navigation, Airport Transfer reserves the right to provide alternative services including, but not
limited to, accommodation on the docked ship or substitute land arrangements.
Under normal river conditions, itineraries will operate as far as possible as detailed in
this brochure. However, sometimes for reasons beyond our control, it may be necessary to make
alterations to your itinerary. For example, without limitation, if there is a water level
problem on a river or canal, it may be necessary to operate part of the itinerary by coach and
alternative sightseeing may be included. Airport Transfer will not be liable for any direct or
indirect costs that you incur as a result of any event or other factor beyond our control,
which necessitates a change in your itinerary. Additionally, you are not entitled to any refund
for any alterations to your itinerary that are caused or contributed to by any flood or water
level events or such other events, which are beyond our control. Where disembarkation is
necessary, services such as Wi-Fi and complimentary all-day beverages cannot be provided.
Complimentary beverages are guaranteed during evening meals.
Airport Transfer cannot guarantee exact arrival and departure times for carriers and operators
used by Airport Transfer and Airport Transfer will not be liable for failure to make connections with any
other services or attractions beyond its control.
On Return From Your Holiday
Data Protection Policy - Your personal data will be passed on by Airport Transfer to any
relevant independent suppliers connected with your holiday package who need to know it so that
your holiday can be provided and may also be provided to government/public authorities such as
customs, immigration and the security services if required. All personal data you give us (including sensitive personal data) will be kept. We will use
only names and contact details for marketing purposes unless you notify us that you do not wish
to receive future marketing material by writing to Airport Transfer.
GENERAL INFORMATION
Limitation of Liability
1. Our holiday packages include the services of independent providers, such as hoteliers,
airlines, cruise companies and other operators, who are not agents, servants or employees of
Airport Transfer. Although we take care in selecting the independent service providers and the
optional excursions conducted by some independent service providers, Airport Transfer is not
responsible for the conduct of the independent service providers, their servants and agents or
for any ramifications of that conduct. Optional excursions may, depending on your holiday
package, include activities such as climbing, exploring, bike riding, swimming and snorkeling.
You accept and assume the risk involved with these activities.
2. If, in the opinion of any representative of Airport Transfer, your mental or physical
condition is such as to affect your own health and safety, render you incapable to care for
yourself, cause you to became a hazard to yourself or other passengers or result in you
becoming objectionable to other passengers or staff, you will not be permitted to embark or
continue on the whole or any part of the holiday package. Airport Transfer is not liable to you for
any costs associated with such decision and you will not be refunded for any part of the
holiday package.
3. Airport Transfer accepts no responsibility for any death, injury, illness, loss (including
loss of enjoyment), damage, detention, delay (including mechanical breakdown) beyond its
control.
4. Any term, condition or warranty express or implied by statute or otherwise in respect of
the holiday packages contained on this website or in brochures are excluded to the full extent
permitted by law. Nothing in these booking conditions excludes, restricts or modifies the
application of the Competition and Consumer Act 2010 (Cth) as amended, consolidated,
supplemented or replaced.
5. To the full extent permitted by law, Airport Transfer liability arising under or in
connection with these booking conditions: (a) is limited to the re-supply of the products or
services or the payment of the cost of re-supply of the products or services to you; and (b)
excludes liability for any indirect or consequential losses suffered by you or any third party,
howsoever caused, including but not limited to pure economic loss or any special, extraordinary
or punitive damage to you or any other party.
6. Your travel agent will forward deposits and other payments to us on your behalf, but
your travel agent is not our agent for the purpose of receipt of monies. Receipt of deposits
and subsequent payments by the travel agent does not constitute receipt of those monies by
us and the travel agent has no authority expressed or implied to receive monies on our behalf.
There is no liability on the part of Airport Transfer in respect to any monies paid to your travel
agent unless and until Airport Transfer notifies you (by way of a booking confirmation advice or
payment receipt advice) that monies have been received by Airport Transfer. Airport Transfer reserves the
right to cancel any ticket or booking or refuse to carry any passenger where payment has not
been received by Airport Transfer within the specified time.
Responsible Service of Alcohol - Our staff are trained in the Responsible Service of
Alcohol and are obligated by law to refuse service to any guest who is intoxicated or behaves
in an aggressive or offensive manner.
Medical Assistance - Airport Transfer does not employ medical staff on any of our river
ships. Where a doctor is not onboard and if you require medical attention, local medical
services can be contacted immediately. You are responsible for all charges that result from a
visiting a medical facility, or for a medical practitioner visiting you. Airport Transfer is not
responsible for the type or quality of the medical services you may receive. For more detailed
information, please refer to the General Information and Conditions within the brochure, which
relates to your specific itinerary. Smoking - For other passengers’ comfort there is no smoking on coaches or river cruise
ships, except in designated areas.
Service Enquiries - If a problem occurs during your holiday you should, in your own
interests, advise your tour/cruise director so that steps can be taken to resolve the matter.
If you remain dissatisfied, any complaint must be made in writing to Airport Transfer within 30
days.
Luggage Limits - Each passenger is entitled to take one piece of luggage that does
not exceed 160 cm (63 inches), or weigh more than 20 kg (44 pounds). An extra charge will be
imposed to cover porterage handling of any additional luggage. Your tour/cruise director will
advise you of the exact additional charge.
Seat Rotation on Coach Tours - To ensure all passengers enjoy forward and window
facing seats; we have incorporated a daily seat rotation system.
If you have any questions don't hesitate to contact Airport Transfer on 0409 661 342 or
alternatively by any of the methods on our Contact Page
This policy was updated on the 19th Feb 2022
When you need to party, whether it be for a formal, bucks , birthday or in fact any celebration at all...
...party with our with our Partner @ PartyParty Bus
Ohhhh! What fun you'll have!